Mendeley Desktop problem

cannot run mendeley desktop in LP when i try to start it will pop up a box that show file api-ms-wim-crt-stdio-l1l...... is missing ... i have install and uninstall few time and also download few software but the result still the same

Answer

Dear user, you may try using below method:

  1. Install Windows Updates:
    1. Right-click the Start icon, then click Settings.
    2. In Windows Settings, click Update & Security.
    3. Check for updates and install all available updates.
    4. After the updates are installed, restart your computer.
  2. After the restart repeat the steps above again until no more updates are available.
  3. Download the Visual C++ Redistributable:
    • For Windows 64-bit: Visual C++ Redistributable for Visual Studio 2017 (64-bit)
    • For Windows 32-bit: Visual C++ Redistributable for Visual Studio 2017 (32-bit)
  4. Run the vc_redist.x64.exe (64-bit) or vc_redist.x86.exe (32-bit) and select Uninstall
  5. Run the .exe again and select Install.

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  • Last Updated Mar 09, 2020
  • Views 40
  • Answered By Mohd Fadlli A. Rahim

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